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How hi77com Handles Your Personal Information

Your privacy is part of how we run this platform. When you open an account, deposit via bKash, Nagad, or Rocket, or contact support, we collect only what we need to keep your account working and your transactions secure.

Account Data ProtectionPayment Privacy: bKash, Nagad, RocketCookie ControlsData Retention PolicyYour Right to Request Changes
hi77com How hi77com Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Information

We apply security measures at every point where your data moves through our systems — from the moment you log in on your mobile browser to the moment a withdrawal clears through Rocket or Nagad. Here is how we handle the four areas that matter most to your privacy.

Account Security

Your account is protected with OTP verification on login. We never store your bKash, Nagad, or Rocket PIN. Session tokens expire automatically after inactivity to reduce unauthorised access risk.

Cookie Management

We use session cookies to keep you logged in across pages and analytics cookies to understand how the platform is used. You can adjust cookie preferences from your browser settings at any time.

Data Retention

We keep your account data while your account is active. After closure, records are held only as long as required under applicable rules, then deleted or anonymised from our systems.

Data Request Process

To access, correct, or delete your personal data, contact support with your registered details. We will confirm receipt and work through your request within a reasonable timeframe under applicable rules.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we handle your personal information, want to request a copy of your data, or need to report a concern, our support team is available to help. Reach out through any of the channels below and include your registered account details so we can locate your records and respond promptly.

Team online

Live Chat

Start a live chat session from your account dashboard. This is the quickest path for data access requests and account privacy questions during support hours.

Email Support

Send your privacy request to our support email address. Include your registered phone number and a clear description of your request so we can process it without delays.

Help Centre

Our help centre has step-by-step articles on updating your account details, managing cookie preferences, and submitting a formal data deletion request.

Common Questions About Your Privacy on hi77com

These are the questions we hear most often about how personal data is handled on this platform. If your question is not covered here, reach out through live chat or email support.

We collect your name, phone number, email address, and the device details used to access your account. Payment method identifiers for bKash, Nagad, or Rocket are recorded when you make a transaction.

We share data only with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell your personal information to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered phone number. We will locate your account records and provide the information you are entitled to under applicable rules in your region.

Yes. Submit a deletion request through support with your account details. We will process it in line with applicable retention rules, which may require us to keep certain records for a defined period after closure.

Payment data for bKash, Nagad, and Rocket transactions is handled through encrypted connections. We store only the reference details needed to verify a transaction, never your wallet PIN or full credentials.

Access to this platform and the rights described in this policy depend on your local law and eligible regions. If you are in Bangladesh, please review your local regulations to confirm what applies to you.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.